FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at Info@livingbing.com

SHIPPING & RETURN 

How Much Is Shipping?

We do provide FREE shipping Worldwide no matter how much you spend. 

Do You Ship Internationally?

Yes we do!

How long is shipping?

  • Shipping to the United States ETA 10-15 days.
  • Rest of the World ETA 2-3 Weeks
 
How Do I Track My Orders?

You Can Track The Status Of Your Package on Order status page the link of this page will be sent just after order placement.

Where is your company located? 

We have company registered in Delaware US, High-Quality Vendors & Supply warehouses in the USA & China

EXCHANGE & REFUNDS

How To Do Exchange & Refunds?

If you are not happy with your purchase, we are always here to help. You can exchange or get a full refund 30 calendar days from the day you received your item for any unopened and unused items. We want to make all our customers happy. Buyer will be responsible for return shipping when the product is not defective.

After 30 days we will NOT offer refunds under any circumstancesIf you are unhappy for any reason, please contact us at Info@livingbing.com and let us know.  We want to make sure your buying experience remains pristine.

Lost or stolen package? 

We are not responsible for any lost, stolen or undelivered packages. Once the package is already assigned to your local post office for dispatch we no longer have any physical control of the product and post office will be the new entity responsible for the delivery.

What If You Received A Damaged Product?

We will refund or replace ANY damaged product no questions asked. Please send an email to info@livingbing.com within 30 days upon receiving the item.  After 30 days we will NOT be able to refund any items.

What About Replacement?

We will refund or replace ANY damaged product no questions asked. Please send an email to info@livingbing.com within 30 days upon receiving the item.  After 30 days we will NOT be able to refund any items.

CANCELLATION & MODIFICATION POLICY

Cancellation On Orders?

In the event you wish to cancel your order, please contact us within 12 hours upon confirmation of order at Info@livingbing.com

Modification On Orders?

Buyers are allowed to make changes to order placed within 12 hours of purchases and before orders are fulfilled.

How can I pay for my order?

We accept all Major Credit Cards: Visa, Mastercard and Apple Pay.

Will I be charged International Bank Fees?

Our default currency is USD. Once your bank pulls the funds, they will account for the current exchange rate. Your bank may or may not charge additional fees for international transactions. Please reach out to your bank for more information on any additional charges/fees!